The Survey is an independent one run by Ipsos on behalf of NHS England, and is sent to over 2 Million people across the UK.
The key highlights relate to the ‘Your Last Appointment’ section where 8/8 were ABOVE the National Result and the ICS Result (Local), including:
- 99% said that they had confidence and trust in the Healthcare Professional they saw or spoke to during their last appointment
- 98% said they felt their needs were met during their last appointment
- 95% said that the Healthcare Professional recognised or understood mental health needs
- 93% said that the Healthcare Professional they saw or spoke to was good at treating them with care and concern during their last appointment
- 90% said they find Receptionists at this practice helpful and polite
OVERALL experience was rated as 84% against the National average of 72%!!
Please follow the link below to see all results: https://www.gp-patient.co.uk/.