How Do I... Make An Appointment?

Appointments may be arranged by calling 0844 477 2551 (Option 2) Monday to Friday between 9.00am to 12.30pm and 2.30 to 5.30pm. If you wish to book a doctors’ appointment, please ask the receptionist for the next available appointment with your usual doctor.

If you need an earlier appointment than this for any reason, please tell the receptionist who will offer you the next available appointment with any doctor. If you feel that your condition will not wait until the next available appointment, please tell the receptionist, who will add you to one of that day's surgery lists. This may necessitate you being asked to sit and wait until we can fit you in around our pre-booked appointments. We have a nominated duty doctor who will deal with genuine emergencies immediately.

If the appointments line is closed and you need an urgent appointment please contact the reception via general enquiries. The doors are closed between 1.00 and 1.30pm Monday to Friday. Please inform us if you cannot keep your appointment, so it can then be offered to another patient.

To make an appointment online please visit https://access.e-mis.co.uk
Please speak to reception to register for this service.
Note: This method should not be used for antenatal or nurse appointments.

How Do I... Obtain Telephone Advice?

The doctors and nurses are available to discuss matters by telephone; please contact reception on 0844 477 2551 (Option 4) in the first instance. For enquiries about test results, X-ray results etc, please telephone the above number between 10.30am and 4.30pm (Option 3).

How Do I... Obtain A Home Visit?

If the severity of your illness prevents you attending the surgery, please call 0844 477 2551 (Option 4) before 10.30am. If you require assistance, please make this clear to the receptionist. Requests for home visits made after this time will normally be dealt with the following day, except in emergencies. Please give details of your problem so that the doctor can assess the urgency of the visit.

How Do I... Obtain Test Results?

Cervical cytology results (smears) will be available in writing for collection from reception and posted to you by the Health Authority. Please allow at least three to four weeks for these results to be received. Other test results may be available from reception or your doctor may make individual arrangements to provide you with results. Please give the receptionist your full name, address, date of birth and the date on which the test was carried out. Please leave at least four days before making enquiries. Some test results may take longer. You may telephone for these results on 0844 477 2551 (option 3) between 10.30am and 4.30pm.